A team of clinicians and an AI engineer are automating the busywork that burdens medical and dental practices.
A phone rang in a busy dental practice, then rang again. At the desk, the team was already handling check-ins, treatment questions, diary changes, and the steady pressure of a waiting room that would not pause. Somewhere in that missed call was a new patient, a booking, and revenue the practice might never recover. For Dr. Ahmed Omran, Dr. Sheliza Darvesh, and Dr. Peter Strain, that moment was not a theory. It was the daily reality of healthcare operations. Conversico was born from that tension, with a clear premise: automate the repetitive work, keep clinical judgment with humans, and give practices a system they can trust.
Founders Who Lived the Problem
Conversico was not built by outsiders guessing at healthcare pain points. It was built by doctors who spent years inside the system, watching administrative chaos drain time, money, and energy from clinical care.
Dr. Ahmed Omran, the company’s CEO, is a GDC-registered Specialist Orthodontist. He is a Gold and Silver Medal winner and was named Best Young Orthodontist in 2023. His domain expertise spans eight dental practices, giving him a first-hand view of how fragile dental practice operations can be.
Dr. Sheliza Darvesh, Co-Founder and COO, is a GMC-registered NHS and private GP. She previously worked at Babylon Health and served as the first lead clinical hire at Voy. Her expertise covers medicine, aesthetics, operational scaling, and the intricate realities of NHS workflows.
Dr. Peter Strain, the CTO, holds an Oxford University DPhil in Artificial Intelligence. He is an Agentic AI Engineer with more than ten years designing and shipping AI systems, including medical imaging and voice AI at SThree.
Medical and dental domain expertise meeting agentic AI is a rare combination. This pedigree is precisely what sets Conversico apart.
The Mission Behind the Company
Conversico is building the agentic operating layer for healthcare. In plain terms, that means an intricate system that automates administrative and repetitive tasks, so that humans do not have to.
Conversico was built by people who have stood inside those workflows. They understand that a missed call can mean a lost patient. They know that reception teams often become the shock absorbers of fragmented systems. They have seen how small administrative gaps grow into larger commercial and operational problems.
“Healthcare operations are fragmented and broken, and there is so much scope to solve it,” says Dr. Ahmed Omran. “Our team at Conversico is uniquely positioned to do this, and to do it well. We have worked within the system for decades and have lived the problem. Now we are here to fix it.”
That conviction shapes every decision the company makes. The founders are not chasing a trend. They are addressing a problem they have felt personally, day after day, inside real practices.
Meet Greeta, the First Agent
Conversico’s first product is Greeta, a conversational, multi-channel, 24/7 AI agent that works as a dental receptionist. Greeta answers every call, gathers caller intent, and books patients directly into the practice management software.
Crucially, Greeta operates with clinical guardrails. She knows when to hand a conversation over to a human, and she never makes clinical decisions. This balance of automation and safety reflects the founders’ clinical instincts. They understand exactly where technology should stop and human judgment should begin.
There is also an emotional layer to the work. Healthcare staff often enter the field to help people, but much of their day is consumed by paperwork, phone traffic, scheduling friction, and repeated explanations. Patients, meanwhile, experience delay as silence. They call for an appointment, a change, or a simple answer, and the system may not respond quickly enough. Conversico’s promise is not that technology will make healthcare impersonal. Its promise is the opposite. By removing repetitive administrative pressure, it aims to give human teams more room to be human.
Greeta also comes with a revenue analytics dashboard. Practice owners often feel the pressure of missed opportunities, but they do not always have a clean way to measure them. Greeta is designed to turn a noisy operational problem into actionable intelligence. Practice owners can see precisely what value she brings, what revenue is currently sitting unclaimed, and what needs urgent action. Instead of guessing at the cost of missed calls, owners finally see the numbers in front of them. For many healthcare businesses, that visibility is rare.
Greeta is only the beginning. She is the wedge into a much broader agentic healthcare layer that Conversico plans to build.
Early Momentum and Recognition
Conversico launched only one month ago, yet the traction has been immediate. Within two weeks of launch, the company won the ElevenLabs Grant, a strong early signal of the technical quality behind its voice AI.
The founders also completed the Antler UK residency, a prestigious venture capital program that accepts only two percent of applicants. Selection at that level speaks to both the strength of the team and the scale of the opportunity they are pursuing.
Perhaps the most telling metric is conversion. Once practice owners have seen the product move from demo to decision, roughly ninety percent sign up. When people who live the problem finally see a solution built by people who understand it, the value speaks for itself.
Why Conversico Is Different
Plenty of companies promise AI for healthcare. Few can claim a founding team of two doctors working alongside a world-class AI engineer. That difference matters.
Domain expertise is not a marketing line for Conversico. It is the reason the product works. Because the founders have sat at the front desk, treated patients, and scaled clinical operations, they know exactly which tasks drain a practice and which ones require a human touch. They have built Greeta to respect that boundary.
This insight gives Conversico a durable advantage. The team have felt the pain points themselves, across dental and medical settings, in both NHS and private environments.
Building Beyond Voice
Voice AI is only the first agent in Conversico’s vision. The company intends to keep building across the healthcare space, expanding its agentic layer into new administrative and operational functions.
The logic is simple. Healthcare is full of repetitive, time-consuming tasks that pull skilled professionals away from patients. Each of these tasks is a candidate for thoughtful automation. With deep domain insight guiding the roadmap, Conversico is positioned to solve them one by one.
The goal is not to replace clinicians. It is to free them. By removing the administrative weight that slows practices down, Conversico gives healthcare professionals more time for the work that actually matters: caring for people.
A New Standard for Practice Operations
For dental and medical practice owners, the promise is clear and immediate. No missed calls. More booked appointments. Recovered revenue that was previously slipping away unnoticed. A front desk that never sleeps and never takes a break.
For the wider industry, Conversico represents something larger. It is proof that when clinicians and engineers build together, the results can be both technically sophisticated and clinically safe. This is healthcare technology designed by the people who understand healthcare best.
The founders are early in their journey, but the direction is unmistakable. They have lived the problem, and now they are building the solution the sector has waited for.
See Greeta in Action
Dental practices tired of watching revenue disappear with every unanswered call may find that Conversico offers a clear path forward. Book a demo, meet Greeta, and see exactly how much unclaimed revenue is sitting in a practice right now. Given that ninety percent of practice owners sign up after seeing the product, a practical first step is simply to watch it work. Those interested can visit Conversico to discover what a 24/7 AI receptionist can do for a practice and its patients.
Explore More About Conversico
Connect with Conversico, on LinkedIn, with Dr. Ahmed Omran, Dr. Sheliza Darvesh, and Dr. Peter Strain.
