Sydney, Australia – In response to the growing challenges faced by businesses worldwide regarding rising staffing costs and high employee turnover, Adam Scott Mulcahy, an Australian Army war veteran and founder of e-Cruitment, has launched an innovative outsourcing firm that helps companies build efficient offshore teams in the Philippines. Leveraging decades of leadership experience in complex and high-pressure environments, Mulcahy aims to provide businesses with a reliable and cost-effective solution to administrative staffing challenges.
Adam Mulcahy’s career spans over 30 years in the Australian Army, including extensive service in frontline combat units and Special Forces. During the Iraq War, Adam spent five years as a security contractor, where he managed operations involving more than 400 personnel from over 30 nations. This role demanded the ability to build operational cohesion and drive performance excellence in some of the world’s most challenging environments. Today, he draws on that experience in the outsourcing industry, applying those leadership skills to build tailored, high-performance remote teams for businesses around the world.
“Business owners are spending too much time and money on roles that don’t generate revenue,” said Mulcahy. “We fix that by setting them up with offshore staff who are trained, managed, and aligned to their operations — so they can focus on growth.”
e-Cruitment differentiates itself from traditional outsourcing providers and freelance platforms through its fully managed service model. The company handles recruitment, onboarding, training, time tracking, and performance management, providing clients with a seamless and integrated offshore staffing experience. Each team member is carefully selected to align with the client’s operational systems and organizational culture, ensuring an effective fit from the outset.
The firm serves a diverse client base including strata management firms, real estate agencies, bookkeeping services, and food wholesalers. Currently, e-Cruitment supports over 25 businesses and manages more than 50 remote employees based in the Philippines. This approach not only reduces overhead expenses but also allows senior business leaders to redirect their focus toward strategic growth rather than day-to-day administrative tasks.
Mulcahy’s vision for e-Cruitment was inspired by his time in Iraq, where he observed the effectiveness and dedication of Filipino logistics and administrative staff working remotely. Recognizing the potential of these teams well before the widespread adoption of remote work, he has refined a system that helps businesses implement similar models quickly and efficiently.
“Our clients don’t want to ‘manage VAs.’ They want a high-quality support team that just works,” Mulcahy explained. “That’s what we deliver.”
Based in Sydney, e-Cruitment emphasizes trust, accountability, and loyalty. Unlike many agencies, clients interact directly with Mulcahy and his operations team. This hands-on leadership contributes to retention rates for both clients and staff that exceed industry averages.
“We are not a faceless agency,” Mulcahy said. “Clients appreciate working directly with leadership that understands their challenges and delivers practical, tailored solutions.”
e-Cruitment’s managed model enables businesses to be fully operational with offshore staff in as little as a few days.. By integrating recruitment, training, and ongoing management, the company minimizes the complexities commonly associated with offshore staffing arrangements.
Adam Mulcahy’s unique combination of military leadership and operational management experience positions e-Cruitment as a distinctive provider in the outsourcing sector. The company aims to continue expanding its client base globally and offshore workforce while maintaining the high standards of service and operational alignment that define its approach.
Clients of e-Cruitment highlight the company’s value and reliability. Mark Stephens, Managing Director, noted, “I have enjoyed working with Adam and e-Cruitment for over seven solid years. Integrating e-Cruitment into my business allowed me not only to save over half a million dollars in wages a year, but it also allowed me to remove the tasks from the business I had the most difficulty in delegating and recruiting for. To date, they have not disappointed and have kept the same solid team, with whom we have fantastic working relationships for the entire period.”
Similarly, Jeff Yang, Director and Head of B2B Social, shared, “I’ve had the pleasure of working with Adam and e-Cruitment for over a year now and have been extremely pleased with the level of service he provides along with the quality of consultants he helps me find for my team.”
For more information about e-Cruitment and its outsourcing solutions, visit www.e-cruitment.com.
Contact:
Adam Mulcahy
Founder, e-Cruitment
Email: adamm@e-cruitment.com.au
Phone: +61 408 440 822
Website: https://e-cruitment.com
